At Pool Cueling, we are committed to providing high-quality billiard equipment. Our products are backed by a warranty to ensure your satisfaction and peace of mind.

1. Warranty Coverage

  • Our warranty covers defects in materials and workmanship under normal use for a period of one year from the date of purchase.
  • This warranty applies to the original purchaser and is non-transferable.

2. What is Not Covered

The warranty does not cover:

  • Damage caused by misuse, neglect, or accident.
  • Normal wear and tear, including scratches, dents, or any cosmetic damage.
  • Damage resulting from unauthorized repairs or modifications.
  • Any products that have been used for commercial purposes.

3. How to Make a Warranty Claim

If you believe your product is defective and covered under warranty, please follow these steps:

  • Contact Us: Reach out to our customer service team at (801) 397-1582 or via email at [email protected] to initiate your claim.
  • Provide Proof of Purchase: You will need to provide your receipt or proof of purchase.
  • Return the Product: If instructed, return the defective product along with any required documentation to the address provided by our support team.

4. Warranty Remedies

  • Upon verification of the warranty claim, we will, at our discretion, either repair or replace the defective product.
  • If the product is no longer available, we reserve the right to offer a similar product of equal value.

5. Limitations

Our warranty is limited to the original purchase price of the product and does not cover any incidental or consequential damages arising from the use of our products.

6. Contact Information

If you have any questions regarding our warranty policy or need assistance, please contact us:

Thank you for choosing Pool Cueling! We appreciate your support and are here to ensure you enjoy your billiards experience.